Last updated: 04/25/2025

Welcome to Lux Doodles, where luxury meets fun! Your privacy is important to us, and we’re committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase from https://www.luxdoodles.com.

Who We Are

Our website address is: https://www.luxdoodles.com

What Information We Collect

When you browse our site, create an account, or make a purchase, we collect personal information you provide to us, including:

  • Contact Details: Name, email address, shipping address, billing address, phone number
  • Order Information: Products ordered, order total, payment method (processed securely through third-party providers)
  • Account Information: Username, password (encrypted), order history, saved addresses
  • Device Information: IP address, browser type, referring site, and how you interact with our website (via cookies or analytics tools)

We only collect the information necessary to fulfill your orders, offer customer support, and improve your shopping experience.

How We Use Your Information

Your information helps us:

  • Process orders and ship products
  • Manage your customer account
  • Communicate with you about your order, or respond to customer service inquiries
  • Send marketing emails (only if you’ve opted in!)
  • Prevent fraud and maintain secure checkout
  • Improve our website and shopping experience

Account Creation

Creating an account is optional, but it allows you to:

  • View your order history
  • Save shipping details for faster checkout
  • Track orders more easily
  • Save wishlisted items (coming soon!)

You can log into your account to update or delete your personal information at any time.

Payment Security

All payments are processed through secure, PCI-compliant payment gateways. Lux Doodles does not store full credit card details on our servers. Your payment data is encrypted and handled by trusted third-party providers like PayPal, Stripe, or your bank.

Comments & Reviews

If you leave a comment or review, we collect the data shown in the form, along with your IP address and browser information to help detect spam. Your name and any public profile image may be visible with your comment.

Cookies & Analytics

To personalize your experience, we use cookies to:

  • Remember login details and items in your cart
  • Track browsing behavior to improve the site
  • Analyze visitor interactions via tools like Google Analytics (which may collect anonymized data)

You can manage cookie preferences in your browser settings.

Email Marketing

If you subscribe to our newsletter, we may send occasional emails about new arrivals, sales, or limited-edition drops. You can unsubscribe anytime with one click — no hard feelings.

How Long We Keep Your Info

We keep your information as long as necessary for order fulfillment, record-keeping, and legal purposes. If you have an account, your profile and order history are stored until you request deletion.

Your Privacy Rights

You have the right to:

  • Access, update, or delete your personal information
  • Request a copy of the data we hold about you
  • Withdraw consent for marketing communications
  • Request deletion of your customer account

To exercise any of these rights, just contact us at hello@luxdoodles.com.

Data Sharing & Third Parties

We do not sell your data. We only share it with third parties that help us run our shop — like payment processors, shipping providers, or trusted analytics services — and only to the extent necessary to perform their services.

Where Your Data Is Sent

Comments, form submissions, and payments may be processed through spam detection, order fulfillment, or email marketing services that are GDPR and/or CCPA-compliant.

Have Questions?

We’re here to help! Contact us anytime at hello@luxdoodles.com for questions about your privacy or personal information.